Quality is high at excellent healthcare organizations. Employees love where they work. Patients consistently check the top box in satisfaction surveys. Profits are increasing - even as costs are going down. Sound impossible? It's not. Reaching Excellence in Healthcare Management is a handy guide for healthcare managers, nurse leaders, physician executives, and department heads.
Reaching Excellence in Healthcare Management (Ache Management Series Book)
Tags: handy guide, Social Issues, Ache Management Series, satisfaction surveys
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